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Frequently Asked Questions


When Should I come to an Urgent Care?

Great Question. Rapid Urgent Care is set to handle your non-life threatening illnesses. If you think you may have a life threatening illness, then please call 911 and go to your nearest emergency room. An urgent care setting is best for those medical conditions that come about unexpectedly and you want attended to today. These might include a cut or laceration that requires several stiches. It might also include a minor injury that will require an X-ray (We have X-Rays performed on sight). Infections, Flu, Vaccinations, UTI's, STDs, etc. are all things that are appropriate for treatment in an urgent care. For a more complete list of services that we provide, please click on the link above named "Services".


Is Rapid Urgent Care In-Network with my insurance?

Rapid Urgent Care is In-Network with Blue Cross and Blue Shield, United Healthcare, Humana, Gilsbar, Coventry, Cigna, People's Health and Aetna Health Care Insurances. Rapid Urgent Care is recognized as the Preferred Provider with these companies. We welcome all our new patients coming from Blue Cross and Blue Shield, People's Health, Coventry, Cigna, United Healthcare, Gilsbar, Humana, and Aetna. We will collect your co pay or deductible (if it has not already been met) and then bill your insurance carrier directly for our services. 

Can I pay my bill online?

Yes, Click Here to pay your bill online. 


Does Rapid Urgent Care accept Medicare?

Yes, Rapid Urgent Care does accept Medicare. You've worked hard throughout your life for your Medicare benefits, and Rapid Urgent Care is happy to accept Medicare for all covered charges. Of course, there are a few things that Medicare won't cover like Botox for cosmetic procedures. However, Rapid Urgent Care offers great discounted offers throughout the year on a wide range of our services. 


Does Rapid Urgent Care accept Tricare?

Yes, Rapid Urgent Care does accept Tricare. Rapid is a Tricare Certified Provider accepting Tricare allowable rates.


Does Rapid Urgent Care accept Medicaid?

Yes. As a service to our communities, Rapid Urgent Care has established The Clinic at Rapid Urgent Care which is located within each Rapid Urgent Care location. The Clinic provides our services to patients by appointment and does accept Medicaid. Patients may either walk in or call ahead to reserve an appointment in The Clinic.


What if I don't have insurance or just want to pay in full?

​If you don't have insurance, Rapid Urgent Care offers deep discounts for balances paid in full at the time of service through our own membership program called Rapid Urgent Care VIP. Please ask a Rapid Urgent Care employee for details. Being a member of our Very Important Patient program might be able to cut your bill by as much as half! Rapid Urgent Care also accepts checks, cash, debit cards, Visa, MasterCard, American Express, and Discover cards. 


Does Rapid Urgent Care treat all ages?

Rapid Urgent Care treats all patients that are at least 2 years of age. If your child is younger than two, we recommend bringing your child to their peditrician or to a local emergency department. 


Do I need an appointment to be seen?

For your urgent care needs, you do not need an appointment. If you would like to schedule an appointment to ensure faster wait times however, you can click here. We are open every day of the week. We are also open every holiday as well. We want you to call on us when it fits your schedule. 

Rapid Urgent Care, Metairie, Mandeville, Covington, Slidell, LA, Louisiana

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