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Non Discrimination Notice

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

 

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Rapid Urgent Care, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

 

Rapid Urgent Care, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Rapid Urgent Care, Inc.:

  1. Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    1. Written information in other formats (large print, accessible electronic formats, other formats)

    2. Provides free language services to people whose primary language is not English, such as:

      1. Qualified interpreters

      2. Information written in other language

 

If you need these services, talk to the front desk.

 

If you believe that Rapid Urgent Care, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Marisa Smith, Regional Manager
Office for Civil Rights
U.S. Department of Health and Human Services
1301 Young Street, Suite 1169
Dallas, TX 75202
Customer Response Center: (800) 368-1019
Fax: (202) 619-3818
TDD: (800) 537-7697
Email: ocrmail@hhs.gov

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Marisa Smith is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-276-2519.

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